Privacy Policy

Last Updated: March 8, 2025

1. Introduction

Welcome to Whocomply ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance automation platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, password, job title, phone number, and other contact information.
  • Organization Information: Information about your organization, including its name, size, industry, website, description, and selected compliance features.
  • Client Information: Information about your clients that you input into our system, which may include names, email addresses, business types, tax identification numbers, registration numbers, industry types, addresses, and phone numbers.
  • Compliance Documentation: Documents and information you or your clients upload for compliance purposes, including KYC/KYB documentation.
  • Form Submissions: Information submitted through our dynamic forms as part of compliance workflows.
  • Communications: Information you provide when you contact us for support or participate in our feedback programs.

2.2 Information We Collect Automatically

  • Usage Information: Information about how you use our Services, including log data, device information, IP addresses, and browser types.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Creating and managing your account
  • Processing transactions and sending related information
  • Responding to your requests, comments, and questions
  • Sending administrative information, such as updates to our terms, conditions, and policies
  • Monitoring and analyzing trends, usage, and activities in connection with our Services
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Protecting the rights and property of Whocomply and others

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Your Consent: We may share information when you direct us to do so.
  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business to another company, we may share your information with that company.
  • Affiliates: We may share information with our affiliates for purposes consistent with this Privacy Policy.

5. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent

To exercise any of these rights, please contact us at privacy@whocomply.com.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

9. Children's Privacy

Our Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18.

10. Third-Party Links and Services

Our Services may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@whocomply.com
  • Address: Whocomply, Inc., 123 Compliance Street, Suite 200, San Francisco, CA 94105, USA